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OUR CUSTOMERS
& RESULTS

Discover how we collaborate with customers to drive continuous improvement, enhance processes, and boost performance.

What customers say

"Darcy’s enthusiasm is contagious. This has rubbed off on our CI Agents and this has been a great development opportunity for them. As a result of their work there has been significant improvements which have been made through changes with no financial cost to us other than a bit of time."

Warwick Burr

Station Manager, New Zealand Aviation Security Service

Benefits for customers

A queue of 120 days improved so that 80% of the applications are processed now in an hour, saving 10.1 hours of capacity per application (and the 120 days), with the value of time saved being $1.29m per annum.

CI Lab  - our results for our customers

CI Lab - our results for our customers

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