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OUR CUSTOMERS
& RESULTS

Discover how we collaborate with customers to drive continuous improvement, enhance processes, and boost performance.

What customers say

"Darcy’s enthusiasm is contagious. This has rubbed off on our CI Agents and this has been a great development opportunity for them. As a result of their work there has been significant improvements which have been made through changes with no financial cost to us other than a bit of time."

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Warwick Burr

Station Manager, New Zealand Aviation Security Service

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Benefits for customers

A queue of 120 days improved so that 80% of the applications are processed now in an hour, saving 10.1 hours of capacity per application (and the 120 days), with the value of time saved being $1.29m per annum.

CI Lab - our results for our customers

CI Lab - our results for our customers

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The legal stuff - Share, steal or credit us

 

Usually, for the small print, there’s an All Rights Reserved statement here.

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But you know what, we are going to leave it up to you if you want to borrow, steal or credit our stuff. Why? Because we really believe that we contribute to making things better, and if that’s accelerated through our ideas being shared (or stolen), we actually support that. It’s a bit of a karma angle.

 

We are happy to share our ideas, we back ourselves to come up with new ideas and primarily our work is about building capability in teams.

 

Share, steal or credit us, it's up to you - just improve something for someone. Do what’s right. Enjoy.

Helping good people do good things

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ci lab

Wellington

New Zealand

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