Listening is the key; we listen, intently. We listen to properly understand, and when we all understand what needs to be done, it’s easy to become obsessed about improving our system.
We can solve problems. Which is good. What we think is better is to build and unleash the capability in your team to both notice and solve problems. Capability to improve their own work – both on a personal level and in the team.
We talk in plain language and keep things simple. We share everything and embed the capability to stay in your team when you want to run on your own. We support teams who in turn serve others and make a positive difference.
Things we do to make life easier for our clients
Harmonise your processes – to significantly improve performance and customer focus
Offer process diagnostic of process health and determine the value of performance improvements so you know the gains
Map processes and collect process performance data
Project management of continuous improvement initiatives.
Build team and leadership capability
Build capability and a culture of continuous improvement in your team
Provide Lean Six Sigma and continuous improvement training for teams
Provide personal performance improvement workshops – help your team getting more done every day, easier.
Performance measures and monitoring
Develop better reporting with the right performance measures which drive customer-focused behaviours
Establish measures and mechanisms to provide crucial and timely insights with lead rather than lag data
Develop benefit realisation frameworks that suit your team’s projects and initiatives.
Increasing the impact of continuous improvement at your organisation
Our analysis will provide valuable insights and recommendations to increase the impact and benefits of your continuous improvement team. We’ll undertake an analysis of, and gap analysis between:
The nature of the work being asked of the continuous improvement team to deliver,
Their capability to and performance of delivery of the work, and
The alignment of the work to the purpose of a continuous improvement team and the strategy of your organisation.
Perhaps something we’ve mentioned above is exactly what you are looking for. So let’s catch up and chat about what you need to make life easier. We don’t sell – our approach is to listen to understand what you need. We’ll then share our experience, what we can provide and our approach, and if that resonates with you, then great.
The first step is for us to listen to what you need, over a coffee.
Just drop us a line at firstname.lastname@example.org and let us know when suits.
Life is really simple, but we insist on making it complicated.
Ci Lab offers services that are registered with the Management Capability Development Voucher Fund, and Ci Lab is a Callaghan Innovation Better by Lean registered provider.
Both these initiatives offer training and consulting subsidies to organisations that qualify. Contact us to discuss if these subsidies are available to your team.